Dial-a-Ride - Get out and about with the orange bus!

Get out and about with the Orange Bus!

Going shopping? Visiting friends? A doctor’s or hospital appointment? Leisure activities? The choice is yours with the West Hull Community Transport Dial-a-Ride service. If you find regular public transport difficult to use, are of retirement age, or have a mobility difficulty and/or disability, then our orange buses could be just what you’ve been looking for.

Our friendly, professional drivers and reliable, comfortable buses can pick you up straight from your doorstep at times that suit you, take you to your destination and return to pick you up if required. All our buses are adapted to be wheelchair and scooter friendly, so they are accessible to all our passengers.  

Already registered for Dial-a-Ride? Call 01482 226372 to book - Or you can  book online here

Four reasons to use Dial-a-Ride: 

Easy: By collecting you from your door and taking you to where you go, it’s as if you had a bus route designed just for you

Accessible: Our orange buses are fully accessible to ensure that everyone can get out and about – including wheelchair users

Understanding: Our friendly, helpful drivers have been specifically trained to help people who might need some support when they make their journey

Affordable: Fares are kept low by support from Hull City Council, so using the service won’t break the bank. The service is open to anyone, but concession pass holders get a really good deal.

How it works

Register for the service

To get started, you’ll need to register for the service – and joining couldn’t be easier – You can either complete and return this form or fill in your details online.

Book your journey

After you’ve joined, simply call the booking hotline on 01482 226372 between 9am and 6pm Monday to Friday. Let us know when you need to travel, where you are going and if you’d like a trip back. We advise booking the day before to avoid disappointment as the service can get busy – in fact the earlier you can tell us the better. If you are booking more than 48 hours in advance, you can book online here

Away you go

The orange bus will arrive at the appointed time - pay the fare just like a regular bus and away you go. You can be sure that we’ll always send a vehicle and trained driver that meets your needs and requirements. You can use the service to get to and from anywhere in theHullarea from Monday to Saturday.

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